Service FAQs

Service FAQs: 

Q: Do you have service specials?
A: Yes, check out our Specials tab on our website to explore current Service and Parts offers going on now!

Q: What's ToyotaCare?
A: ToyotaCare offers 24-hour roadside assistance, as well as paid-in-full maintenance for 2 years or 25,000 miles, whichever comes first. Speak to a member of our team at Phillips Toyota to learn more!

Q: What does ToyotaCare cover?
A: Toyota is devoted to safety and dependability, and proper vehicle maintenance is important to both. That's why we include a no cost maintenance plan with the purchase or lease of every new Toyota for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years, regardless of mileage.

Q: Can I schedule a service appointment online?
A: Yes, visit the Service tab on our website to use our Schedule Service tool!

Q: What is the difference between factory and aftermarket parts?
A: Factory parts come directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket parts made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as does their warranties.

Q: What are the hours of your service center?
A: We are opened Monday through Thursday 6:30 am - 6 pm, Friday 6:30 am - 5:30 pm, Saturday 8 am - 4 pm, and closed on Sunday.


Q: What service do you offer? 
A: We offer oil changes, brake, tire, transmission repairs and more! Contact our team so we can help you with your car service needs. 

Q: I don't own a Toyota but would still like to service my vehicle at your dealership. Will you work on other brands?
A: Yes, we'll service all vehicles no matter the make or model! Schedule your service online or give us a call!

Q: How often do I need to get my oil changed?
A: Our service technicians recommend every 3,000 - 7,000 miles or every 3 months, whichever comes first. But, this can differ depending on your make and model, so we also recommend referring to your owners manual for your service intervals!

Q: When should I get my coolant flushed?
A: We recommend you get your coolant flushed every 15,000 - 40,000 miles or you can refer to your owners manual that will contain a maintenance schedule that is specific to your make and model.

Q: How often should I get my brake fluid changed?
A: Our service experts recommend every 50,000 miles but we also recommend referring to your vehicles owners manual since it will contain a maintenance schedule specific to your make and model.

Q: How do I know when it is time to schedule transmission repair service for my vehicle?
A: There are a number of signs that your vehicle is in need of a transmission repair, like a delayed gear shift. You can learn more on our "10 Signs Your Transmission Fluid is Low" page!

Q: Can I schedule service with Phillips Toyota if I need new brake pads?
A: Yes! You can either schedule service with us via our "Schedule Service" tool online or call us today!

Q: Does Phillips Toyota offer specials or incentives for auto part repairs?
A: Yes, we do! Visit our "Parts Specials & Coupons" page to learn more about the auto parts specials we are currently offering!

Q: How do I schedule an oil change?
A: You can schedule an oil change online or call our dealership to make an appointment.

Q: How often should I get my fuel injector cleaned?
A: Our service techs recommend every 15,000 - 40,000 miles. They also recommend referring to your owners manual for a maintenance schedule that is specific to your make and model. 

Q: When should I replace my car's timing belt?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.

Q: Can you perform tire rotations and balancing?
A: Yes, we offer tire rotation and balancing services to ensure even tire wear and a smooth ride. Regular tire rotations are recommended every 5,000 to 7,500 miles.

Q: How often should I flush and replace my car's coolant?
A: The coolant flush and replacement interval depends on your vehicle's make and model. As a general guideline, coolant should be replaced every 30,000 to 50,000 miles or every 2 to 5 years.